Directorate of Quality Assurance

Dr. Augustine Muchiri Kara: Director QA

History of the Directorate

Maasai Mara University has been promoting and monitoring the quality of its programmes to make sure it meets the standards required. This led to the establishment of the former Directorate of Quality Assurance and Performance Contracting (QA&PC) which in May 2019 split to two directorates namely: the Directorate of Quality Assurance (QA) and the Directorate of Performance Contracting and Quality System Management (PC&QMS).


The overall major role of the Directorate of QA is to coordinate and monitor the implementation of the University Quality Policy and Compliance of the University to the Commission of University Education (CUE) standards, guide the University in making strategic decisions with regard to continual improvement of its academic programmes in line with the University’s mission and vision.

Quality initiatives include:

  • Monitoring of Program development and review to ensure compliance with CUE standards.
  • Monitoring of quality teaching by ensuring regular feedback from students using standard tools
  • Monitor examination processes to ensure examinations quality standards are met.
  • Ensure departments monitor class attendance and Lecturer attendance
  • Create and update tools for the collection of quality assurance data.
  • Conduct internal quality assurance audits
  • Develop and benchmark from best practice and communicate quality initiatives as guided by the University Quality Assurance Committee.
  • Develop, maintain and communicate the quality handbook
  • Develop and maintain a quality manual.


To be a directorate that promotes and maintains quality for its programmes


To enhance and improve the quality of the University programmes and services for its customers

Quality Assurance Staff

Dr. Augustine Muchiri Karai        Director

Ms. Emily Karach                 Admin Assistant

Ms. Florence Sago               Office Assistant

Directorate Contact

Directorate of Quality Assurance,
P.O. Box 861-20500 Narok, Kenya.
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